Open Text Enhances Web 2.0 Solutions, Offers New Social Computing Tools

11 Jun 2008

New Solutions Let Customers Deploy Powerful Social Computing Capabilities on the Web and Across the Enterprise, While Addressing Compliance and Legal Requirements

Open Text™ Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), today announced enhancements to its portfolio of Enterprise 2.0 solutions, including a powerful offering that lets customers manage compliance rules for social computing capabilities, such as blogs, wikis and forums on websites, and a set of collaboration tools for more dynamic employee interaction within the enterprise. The solutions further Open Text's Enterprise 2.0 strategy unveiled in March.

Open Text is creating Enterprise 2.0 solutions that let customers offer an innovative, interactive and compelling experience on the Web and in their existing content ecosystems, including content originating in SAP, Oracle or Microsoft Office. The solutions are aimed at combining content governance with content productivity considerations so that customers can adopt a more comprehensive Enterprise 2.0 strategy. Enhancements and new capabilities include:

Fully Integrated Social Networking: Deeper levels of meta-data handling to enrich the user experience. This includes richer handling for dynamic content, with particular emphasis on deeper descriptive data for people and processes as well. It also includes blending the best of both top-down taxonomies with bottom-up tags.

Leverage Core Content in a 2.0 World: The ability to leverage all content sources in an organisation for social networking. Core content of an organisation in virtually any repository, such as SAP, Microsoft SharePoint, and Open Text's Livelink ECM or eDocs, can now be delivered and personalised in the context of social networks.

Security and Personalisation for 2.0 Content: Persona-driven Web access tailored to respective information requirements. Thanks to a fully integrated 2.0 concept, personalisation can be applied to user-generated content. This allows the usage of social networking capabilities in the context of the business -- customer care, sales or services -- incorporating metadata such as language, regions, hierarchies, occupational groups, departments and interests, so that knowledge can be assigned and accessed accordingly.

Compliance and Validation Services: Expanded Web compliance capabilities, which let customers apply regulatory or legal rules to user-generated content in social computing applications. No longer is Web compliance only relegated to the accessibility validation of a Web page. integrated compliance capabilities should work with the company's blogs, wikis and other Web 2.0 modules to give customers the option to apply an automatic regulatory and legal check point before content goes live on the Web. The solution lets customers set rules that address industry-specific or corporate policies, as well as discovery, copyright and data protection issues.

Extended Collaboration to be Released Later this Month. Open Text's Extended Collaboration solution, set for release later this month, provides a powerful work environment where employees can easily circulate ideas, experiences and knowledge in real-time. The solution combines a robust knowledge repository with project workspaces, polls, news channels, tasks and milestones. A set of community applications brings specialised, enterprise-ready tools, including real-time collaboration or newsletter views, FAQs, and event calendars to promote shared expertise and best practices. Community content can also be managed according to compliance, records retention and legal rules since the solution is integrated with Open Text's powerful records management and archiving capabilities. Open Text has already seen strong interest in the solution from Livelink ECM customers since first unveiling the solution back in March.

"For organisations, regulatory and legal concerns are still the biggest barriers to wider Enterprise 2.0 adoption," said Daniel Kraft, President of the Open Text Web Solutions Group. "To help companies get beyond the fear, we have to provide the tools that address the business realities of compliance, yet still provide dynamic, Enterprise 2.0 capabilities. The integration of real time compliance management offers the support for risk mitigation with our full suite of Enterprise 2.0 applications, something companies can't find from other vendors."

Open Text -- Enterprise 2.0 Conference, Boston

Open Text is a Diamond Sponsor for the Enterprise 2.0 Conference in Boston this week, a premier industry event for Enterprise 2.0 being held at the Westin Boston Waterfront. As part of its participation at the event, Open Text will be hosting a series of sessions on Tuesday June 10th:

Open Text Executive Chairman and Chief Strategy Officer Tom Jenkins, and Daniel Kraft, President of Open Text's Web Solutions Group, will present "Building the Foundation of Enterprise 2.0: Experience the Power of People, Content and Processes in a 2.0 World" from 1:00-2:00 p.m., Hotel level 3 Griffin Room.

Daniel Kraft will host a Market Leaders Track called "Building the Foundation of Enterprise 2.0: Experience the Power of People, Content and Processes in a 2.0 World," at 6:05 p.m. on the exhibit show floor - Level 1.

Open Text is also demonstrating its Enterprise 2.0 solutions ranging from web 2.0 to social networking and collaboration to rich media at the conference in booth #507. For more information on the event, go to http://www.enterprise2conf.com/

About Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit http://www.opentext.com/ or http://www.reddot.com/.

Contact an Expert

BBraun

bbraun_image

B. Braun provides its 31,000 employees in 190 international subsidiaries with personalised access to company knowledge.

Sigma Genosys

sigma_image

Sigma-Genosys chose RedDot to reduce costs while improving product delivery.

TAC Worldwide

tac_worldwide_image

TAC Streamlines content delivery with RedDot effectively managing content for their employee intranet and public facing site.

STA Travel

sta_travel_image

STA Travel enriches its customer Web offering with RedDot, offering a targeted experience with Web 2.0.

Network TEN

network_ten_image

RedDot empowers Network Ten to deliver next generation program sites.

Mayne Group Limited

mayne_image

Mayne Group Limited uses RedDot with success to maintain their corporate site with ease.

CPA Australia

cpa_image

RedDot powers CPA Australias Web site for more than 105,000 members.

Australian Centre for the Moving Image

acmi_image

RedDot helps ACMI to streamline their content complying with Government accessibility requirements.

Bayside City Council

bayside_image

RedDot saves Bayside City Council time, money and resources.


Main Navigation


Select Region

English
United States (English)
Canada (English)
United Kingdom (English)
Australia (English)
Mexico (English)
German
Germany (German)
Switzerland (German)
Austria (German)
Poland (Polish)
Brazil (English)