Product Support

RedDot product support goes beyond the general notion of "tech support". With RedDot's product support, you receive swift answers to product usage, installation and configuration inquiries. Our Product Support Specialists take personal responsibility for any issues requiring follow-up to ensure a timely and accurate resolution.

As a RedDot customer, your satisfaction is our highest priority. When you contact a RedDot Product Support Specialist of our Customer Care Centre you receive only the highest level of technical expertise and customer service.

Support Details

RedDot Product Support Specialists take personal ownership of your questions and needs, providing swift follow-up and resolution. Our Product Support team is available by phone, e-mail and online chat through our RedDot Community Extranet.

Contact Product Support at +61 2 9925 1100

E-mail: support@reddotsolutions.com.au

Support Hours: Monday through Friday, 9:00 AM until 5:30 PM EST. Except national holidays.

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